Privacy notice

Who we are

Screed Floor UK Ltd is a flooring contractor registered in England, company number 05736182. Its registered office is shown at the foot of every page, and we are based near Grantham, Lincolnshire.

For anything to do with this notice or your information, contact us on 01636 616388 or at info@screedfloor.co.uk.

What this website does

Very little, by design. These pages are static: they set no cookies and carry no advertising or social media code. Visiting the site does not tell us who you are.

Because we set no cookies, there is nothing here for you to consent to and no cookie banner to dismiss.

Your browser does fetch this site’s typefaces from Google Fonts, so Google receives your IP address and browser details when a page loads. Our hosting provider also keeps ordinary server logs, which may include your IP address, to keep the site secure and running. We do not use either to identify visitors.

Counting visits

We count visits to this website with Vercel Web Analytics, from Vercel, the company that hosts it. For each page opened, it records the page, the website that linked to it, roughly where the visitor is (to the town), the browser and type of device, and the time.

It sets no cookies and stores nothing on your device. Visits are told apart by a code worked out from each request and thrown away after 24 hours, so the counts are not tied to you or to your IP address, and nobody can follow you from one day to the next.

We use the totals only to see how the website is doing, which is our legitimate interest in running it. If you would rather not be counted, a tracker blocker in your browser stops it, and the website works just the same.

When you contact us

If you telephone, email or message us about a floor, or send us an enquiry with the form on this site, we will hold what you tell us: your name and contact details, the postcode of the site, and whatever you describe about the job, with any drawings or photographs you send. If the enquiry becomes a job, we will also hold quotations, drawings, correspondence, invoices and dated photographs of the work.

An enquiry sent with the form goes to Arqor, the system that receives our enquiries, which keeps it and emails it to us. The form sets no cookies, and the page you sent it from is recorded with it. If you message us on WhatsApp, WhatsApp’s own terms and privacy notice apply to that conversation.

We use this to reply to you, to price the work, to carry it out if you choose us, and to keep a proper record of what we laid and when. In data protection terms we rely on taking steps at your request before a contract, on performing that contract, and on our legitimate interest in running the business and keeping evidence of our own work.

Who else sees it

Only those who need to. That may include the suppliers pricing or delivering materials for your job, the main contractor or your architect where you have asked us to deal with them, our accountant and our insurers.

The suppliers who run our email and our enquiries hold information on our behalf and may not use it for anything else. We do not sell your information to anybody.

How long we keep it

For as long as the work, and any later claim or accounting requirement that arises from it, makes necessary. An enquiry that does not become a job is not kept longer than we need it.

Your rights

You can ask us what information we hold about you, ask us to correct it, and in some circumstances ask us to delete it or to stop using it. Contact us as above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.